I have been waiting for three months for them to finally get a set up for a X-2 Live Valve. Each time I talk with them they are 2 weeks out, 2 weeks out, 2 weeks out. Finally they say they have it, and the appointments even to bring in the shocks off the car are out until middle of June, too late to really ride here in Arizona, too hot.
They make no effort whatsoever to address the issue of them taking 3 months longer then promised to get the set up, and won't budge on an earlier appointment. Then the supervisor (JT) said it would be out of his pocket to schedule an extra appointment...I know for a fact another person on this forum was in a similar situation with them and got in in a few days. Every business holds appointments in reserve for this type of situation...well every well run business.
So, I won't ever deal with them again, ever. And I recommended you avoid them too. As someone else once said to me on this forum, why would you take your business to someone who says your vehicle is a POS, but if you give me $2,000 I will fix. I now agree with him. Don't.
They make no effort whatsoever to address the issue of them taking 3 months longer then promised to get the set up, and won't budge on an earlier appointment. Then the supervisor (JT) said it would be out of his pocket to schedule an extra appointment...I know for a fact another person on this forum was in a similar situation with them and got in in a few days. Every business holds appointments in reserve for this type of situation...well every well run business.
So, I won't ever deal with them again, ever. And I recommended you avoid them too. As someone else once said to me on this forum, why would you take your business to someone who says your vehicle is a POS, but if you give me $2,000 I will fix. I now agree with him. Don't.